Live (Human) and AI Agent Solutions for Consent Capture and Documentation
Capture and Document Formal,
E-SIGN Approved Express Written Consent in Seconds, 24/7
Are Your Callbacks Safe?
Welcome to the biggest compliance blind spot today.
YOU NEED EXPRESS WRITTEN CONSENT (EWC) FOR ALL CALLS YOU MAKE; Even to Inbounds, Transfers, and the calls you miss!
With penalties of up to $1,500 PER VIOLATION, and the risks of class action lawsuits and personal liability, violations can be devastating.
So, how do you capture EWC on live and missed calls?
CallerConsent is solution that makes it easy to get and stay protected.
How It Works- Live Agent Consent Capture
Establish caller trust and company protection with established consent on all live calls for safe and compliant callbacks.
How It Works- AI Agent Call and Consent Capture, 24/7
Capture every call and call back safely and compliantly with THE FIRST AND ONLY fully automated express written consent capture solution available.
Experience it...
Click on the video to see the AI Agent in action...
Plans and Pricing
Small Business Protection Package
Perfect for Brokers, Agencies, Medical Offices, Local Service Providers, Call Centers, and other Small Businesses that get less than 50 calls per day.
This all-in-one plan provides both Human Agent and AI Agent Consent Services for only $49 per month.
Enterprise Protection Plans
Perfect for large Advertisers, Call Centers, and National Service Providers with distributed networks. Plans for 100's or 1,000's of calls per day.
Enjoy substantial volume discounts and unlock additional features with our Enterprise Plans.
Plans start at $49/ month. Please CONTACT US for information and pricing for your company's needs.
Capturing consent on behalf of your partners? If so, Partner Accounts are always free. Please contact us for more information.
Product Features- Protection and So Much More
Real-Time Agent Center (Exclusive Feature)
The Agent Center allows your team to initiate and monitor the progress of consent requests in real-time for the most efficient consent capture possible.
Instant Activity Alerts (Exclusive Feature)
For any consumer communication or new lead captured by your AI Agent, your selected team members will be notified instantly.
Revocation Management (Exclusive Feature)
If a Caller revokes consent, we will set the status of that consent to "Revoked" and notify your selected team members instantly.
If there is a system integration with your CRM, we can set the status of that record to Do Not Call.
Proof of Consent Storage for up to 7 Years
All consent records are stored for up to 7 years for your long-term protection.
Dedicated Consent Capture Line
Every Client gets a unique, high-volume phone number for all Consent Requests. This number is never shared with other clients or used for any messages outside of the consent process... ensuring extremely high deliverability and lightning fast performance.
Client Portal/ Dashboard
Access your dashboard, consent language, AI Agent, request Proof of Consent and other features directly from your client portal.
Your Own Approved Consent Language
The approved consent language for your company is used to capture your consent, either by you or your partners (See Consent Sharing)
Dynamic Consent Language (Exclusive Feature)
Modify the consent request in real-time to protect others in your company or network, such as local service providers (legal and home services), captive or independent agents, or brokers.
Consent Sharing (Exclusive Feature)
Share your consent with others to capture on your behalf (such as call transfer providers), or enhance the value of your services by collecting consent for your partners and call or lead buyers.
System Integrations/ APIs
All features of CallerConsent can be built into third party systems through APIs and deep system integrations.
Integration charges may apply.
Proof of Consent Certificates
On request, a formal Certificate of Express Written Consent can be created for your best defense possible.
Depending on plan, charges may apply
Training and Support
All accounts come with training and support, but may vary based on plan.
Use Cases
Solutions For Your Business
Distributed Agents/ Partner Networks
This is a common structure where a centralized lead generation team distributes leads and calls to local service providers. These providers are often independent and need their own consent to contact the consumers.
CallerConsent can be used to capture consent for the Agent/ Partner to add value to your service and keep them protected.
For larger Insurance and Mortgage companies, securing consent for your agents can greatly reduce the risk of class action lawsuits.
Industries; Home Services, Legal, Insurance, Mortgage
Companies Under CMS Rules and Regs
CMS Rules and Regulations add special considerations for all companies that are engaged in Medicare and Medicaid marketing and sales;
One to One Consent
Yes, while One to One Consent requirements were stayed from a Federal TCPA perspective, it is alive and well for all companies under CMS. CallerConsent can help companies establish One to One Consent on any call, any time.
Industries; ACA, Medicare, Medicaid, Health Marketing Services
Client Service Operations
Servicing operations have unique considerations to stay compliant with consent regulations.
While service related calls to customers are usually exempt due to EBR (Existing Business Relationship) , sales calls are not. When a company pivots from Informational outreach to Sales outreach, consent is required.
CallerConsent can help your Servicing Team collect consent for your Sales Team (or Distributed Agents) so your business can stay safe.
Industries; Insurance, Mortgage, Debt, Lending
Advertisers and Call Centers
As a general rule, if you are operating a call center and taking inbound calls with the possibility or desire to call those consumers back, you need CallerConsent to keep you safe and compliant.
Taking Transfers? That can get tricky. If you are not absolutely certain of the origin of the call or data that created it, then you should get protection for your callback efforts. If you're regulated by CMS, it's a must to collect consent on the call as per the One to One requirement.
Industries; All Companies Taking Inbounds and Transfers
Contact Us- It's Time to Get Protected
Contact Us
It's Time to Get Protected
Blog
Get Informed. Take Action.
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