Live Agent and AI Solutions for Consent Capture and Documentation
Capture and Document Formal,
E-SIGN Approved
Express Written Consent (EWC)
In Seconds, 24/7
Is Your Callback Strategy Safe?
Welcome to the biggest compliance blind spot today.
If you don't establish Express Written Consent to protect your callbacks on inbound calls, transfers, missed calls, voicemails, or referrals, you could be at risk of violating federal and/ or state regulations.
With penalties of up to $1,500 PER VIOLATION, along with the possibilities of class action lawsuits and personal liability, a lawsuit could cripple or destroy your business.
CallerConsent makes it easy to get and stay protected.
How It Works- Live Agent Assisted
Live Agent Consent Capture
Establish caller trust and company protection with consent.
Enable your team to initiate and capture consent requests during live phone calls for safe and compliant callbacks.
Total time to capture consent is 15-20 seconds. Low friction, high success.
How It Works- AI Agent Answering Service
AI Agent For Consent Capture and Callback Details, 24/7
Never miss a call again.
Protect your callbacks by using your personalized AI Agent to capture and document consent along with collecting caller details, callback preferences, and scheduling of appointments.
Custom AI Agents are available. CONTACT US for more information.
Plans and Pricing
We Offer 3 Service Plans For Your Business
1. CallerConsent
Enable your Live Agents to initiate the consent process with your callers with ease and efficiency.
From $0.08 Per Consent Request
2. CallerConsent with AI
All CallerConsent functionality plus an AI Agent to capture and protect all of your missed calls.
From $0.08 Per Consent Request + $1.00 Per AI Call
3. AI Agent Only
A 24/7 AI Agent to capture consent, caller information, and callback preferences.
From $1.00 Per AI Call
Currently, all plans are custom created for our Client's needs. Please call or CONTACT US for a demo and pricing for your company.
Capturing consent on behalf of your partners? If so, Partner Accounts are always free. Please contact us for more information.
Product Features
Explore Our Services
Custom Webpage (Agent Screen)
The Agent Screen allows your agents and employees to initiate a consent request, verify the ownership of the mobile phone with the caller, and receive real-time updates on the consent opt-in status.
Agents can also check for existing consent for a particular phone number.
Agents can access the Agent Screen through custom links that can be embedded into your CRM. Links can be pre-populated with caller information for convenience.
All of these features are available via APIs and System Integrations (Integration charges may apply)
Client Portal/ Dashboard
Access your dashboard, consent language, AI Agent, request certificates of Express Written Consent and other features from your client portal.
Dedicated Consent Capture Line
Every Client gets a unique, high-volume phone number for all Consent Requests. This number is never shared with other clients or used for any messages outside of the consent process... ensuring extremely high deliverability and lightning fast performance.
Revocation Management
If a Caller decides to revoke consent on your Dedicated Consent Capture Line, we will set the status of that consent to "Revoked" and notify your email distribution list immediately.
If there is a system integration with your CRM, we can set the status of that record to Do Not Call.
Certificate Storage- 5 Years
All consent records are stored for 5 years for your long-term protection.
Real-Time Activity Alerts
We store email distribution lists on our client's behalf for real-time consent updates and AI Agent call events.
If there is a change in status of consent, a text message from a caller, or a new lead captured by your AI Agent, you and your team will be notified instantly.
Company Provided Standard Consent Language
The approved consent language for your company is stored to capture your consent, either by you or your partners (See Consent Sharing)
Company Provided Dynamic Consent Language
Dynamic Consent Language allows for presenting the consent language by a brand that the caller is familiar with for the benefit of another party. Dynamic values can be input into the Agent Screen or via API.
This form of consent is perfect for centralized marketing and servicing teams that are known by one brand but need to collect consent for others, such as local service providers (legal and home services), captive or independent agents, or brokers.
Consent Sharing
CallerConsent allows for the sharing of consent from one client to an approved partner.
For example, a buyer of call transfers may want all calls from their providers to be delivered with their consent captured before the transfer.
In this case, the buyer would approve the partner to deliver their consent and it would appear in the partner's Agent Screen. When the user selects this language, the partner language is delivered to the caller. When opted in, the call can then be transferred. The buyer of the call, can then verify consent has been established and proceed with the call.
System Integrations/ APIs
All features of CallerConsent can be built into third party systems through API and deep system integrations. Integration charges may apply.
Certificate Requests
Should a client need a Certificate of Express Written Consent, it can be requested in the client portal. For some plans, a charge of $49 will apply for each Certificate Request.
Training and Support
All accounts come with training and support, but may vary based on plan.
Contact Us
It's Time to Get Protected
Contact Us
It's Time to Get Protected
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